What should a new supervisor or manager do to be successful? There is a special excitement when someone becomes a new supervisor or manager. Channel that energy into the right things to bring success to your new position... Read more of the The Minute Manager Article" by: Bruce Belfiore
"The certification process is well worth the time and effort. Our management staff learned a great deal through the process and are putting those lessons learned into everyday practice. Our call center staff was energized by earning the Center of Excellence Certification. We all take a great deal of pride in this accomplishment and are eager to keep improving our customer service experiences."
John Harcourt, 2nd VP Client Servicing and Operations, Allied Solutions
Customer AssistanceContact us to know how BenchmarkPortal can make a difference in your business. |
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| Topic: |
Don't Believe the Myths About Social Media and Call Centers
|
| Speakers: |
Host: Bruce Belfiore, CEO of BenchmarkPortal & Guest Speaker: Dr Natalie Petouhoff, Social Business Strategist and ROI Expert |
| Date: | Listen to the archive here |
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