IN-PERSON COURSES
Upcoming Call Center Management Certification:
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Phoenix, AZ
Feb 9, 2010 to Feb 12, 2010
See Details and Register
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Austin, TX - plus tour of Austin, 311 Center
Mar 9, 2010 to Mar 12, 2010
See Details and Register
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Chicago, IL Plus tour of AMA Call Center
May 18, 2010 to May 21, 2010
See Details and Register
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Minneapolis, MN plus tour of GE Call Center
Jun 8, 2010 to Jun 11, 2010
See Details and Register
Upcoming Operations Management Certification:
Upcoming People Management Certification:
Upcoming Performance Management Certification:
Upcoming Technology Management Certification:
