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Time Management

Getting More Done With Less Stress, Time Management Tips You Can Live By

Paul Burton, author of Focus Pocus - 24 Tricks for Regaining Command of Your Day talks with host Bruce Belfiore about practical ways to get more control of your day, your work and your career. His ideas can be put to use by all call center managers to add minutes to your day...and possibly years to your life!

CallTalk Air Date: Wed, May 18, 2011

Host: Bruce Belfiore, BenchmarkPortal

Guest Speaker: Paul H. Burton, QuietSpacing

Listen to internet radio with BenchmarkPortal on Blog Talk Radio

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"The certification process is well worth the time and effort. Our management staff learned a great deal through the process and are putting those lessons learned into everyday practice. Our call center staff was energized by earning the Center of Excellence Certification. We all take a great deal of pride in this accomplishment and are eager to keep improving our customer service experiences."
John Harcourt, 2nd VP Client Servicing and Operations, Allied Solutions

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