Contact Center Training

Live On-Line Training

Our live online call center training provides a cost-effective way to learn from the convenience and comfort of your call center or home. Our online courses provide you with practical ways to successfully elevate your contact center to new levels of excellence. The benefits of live, online call center training are:

  • Class size allows virtual interaction with the instructors and other attendees
  • Save on employee travel costs
  • Minimize time away from work

BenchmarkPortal offers one of the most highly regarded Certification programs in the country, led by the industry’s top-rated instructors, with over 150 years combined experience. These courses will equip you with the skill set you need to improve your center’s performance. You will be able to return to your business and drive effective change for your contact center and use best practice methods validated by BenchmarkPortal.

Our experienced certified instructors make the difference. For call center professionals looking to enhance their skills and insights on a wide range of subjects, there is no better program. The call center training courses are designed to let you customize the learning experience by focusing on specific areas of interest. All courses cover the key challenges you need to successfully elevate your contact center to new levels of excellence.

  • Value and Experience
  • Quality Based on Data and Research
  • Career Enhancement
  • Community and Sharing
  • Competitive Advantage

Best Call Center Training in the Industry »

Live Online Personalized Call Center Training:

Our live online call center training provides a cost-effective way to maximize your training, provide training tailored specifically for your call center, and cover the key challenges you need to address to successfully elevate your contact center to new levels of excellence.

  • Customize the learning experience by focusing on specific areas of interest
  • Save on employee travel cost
  • Minimize time away from work

Please contact us if you are interested in a private live online training course for your center:

  • Call: 1-800-214-8929 Ext. 1

Questions for BenchmarkPortal?

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