The following list represents some of the companies that have participated in our benchmarking program: 3D Systems 3M AAA Adams' Mark Hotels Adminastar Federal ADP Advanstar Communication AEGON USA Aetna AFFINA AIG Airborne Express AirTouch Alabama Power Company Allegheny Power Alliance Data System Allstate Insurance American Bankers Financial Services American Electric Power American Express American Medical Association American Management Association American National Property and Casualty American Trans Air American United Life Insurance Co. Ameritech Amoco Amway Andersen Consulting Andersen Windows Applied Systems APAC AT&T Avaya Baan Bandag Bank of America Bank of Canada Bank One Bank of New York Barco Bayer Corporation B.C. Telephone Bell & Howell Bell Atlantic BellSouth Bendata Black & Decker Blue Cross Blue Cross/Blue Shield Blue Books Boathouse Sports Boeing Boise Cascade Booz-Allen Brinks Bristol-Myers Brown & Williamson Buick Bullseye Telecom Butler University CadCom Cadillac California Casualty Canada Trust Canadian Tire Cap Gemini Cargill Cellular One Centrobe Charles Schwab Chase Manhattan Chevrolet CIGNA Cinergy/PSI Energy Citibank Citizens Banking Citizens Gas Columbia Columbia House Comcast Comdisco Comerica Bank Commerce Bank Compaq Con Agra Convergys Corning Cummins Engine CUNA Dallas Area Rapid Transit Dana Corporation Dayton Hudson Dell Computer Deloitte Consulting Detroit Edison Discovery Channel Domino's Pizza Dow Chemical Duke Power E*Trade Eastman Kodak Edison El Al Airlines Electronic Banking Services Eli Lilly Enron Entergy Federated Investors FedEx Fidelity Bank First Federal Bank of California First Tennessee Bank Firstar Bank Firstlogic Fisher Scientific Florida Department of Revenue Florida Power Ford Motor Credit Freightliner Frigidaire Frontier Communications Fujitsu General Electric Gerber Products Georgia Power General Motors Global Crossing GMAC Goldmine Software Grumman Hallmark Cards Harrah's Harris Corporation Hasco International Hawaiian Hotels & Resorts Hewitt Associates Hewlett Packard Honeywell Hughes Network Huntington Banks

IBM IEEE Society Indiana Gas Informix Illinois Power Indianapolis Water International Paper Interstate Assurance Janssen Pharmaceutical JC Whitney & Co. John Deere John Hancock Kaiser Permanente Kemper Insurance Keystone Medical Kinko's Kohler PNA KPMG Consulting Kroger Laurentian Bank Lexmark LG Electronics Liberty Bank LifeScan Lincoln National Lockheed Martin Loyalty Group Marks & Spencer Maritime Tel & Tel Marriott Martha Stewart Massachusetts Electric Company Matrixx Marketing MCI Worldcom Media One Mellon Bank Merck Mercy Health MerCruiser Merrill Lynch METLife Michigan Message Center MicroAge Midway Airlines Minnesota Power Mobil Oil Monsanto Motorola Mutual of America Mutual of Omaha Nashville Electric National Geographic Nations Bank Navy Federal Credit Union NCR NEC Nerac.com Nestle Niagara Mohawk Power Norfolk Southern Northeast Utilities Northern Tool and Equipment Northwest Airlines Northwestern Mutual Life Northwestern University Norwest Oki Data Oracle Orance County’s Credit Union Oxford University Press Panasonic Pegasystems Pepsi-Cola PetsMart Pfizer Philadelphia Gas Philips Philip Morris Piedmont Natural Gas Company Pillsbury Pitney Bowes Plantronics PNC Bank Pontiac Primestar Provident Prudential Property & Casualty Publishers Clearing House QUALCOMM Quality Inn Rabobank Ralph Lauren RCI Reebok Reynolds & Reynolds Ritz Carlton Rockwell Saab SAFECO Sage Telecom Sanwa Bank Saturn Schwan's Sales Scientific-Atlanta Sears Service Merchandice Sharp Sherwin-Williams Siemens Smiths Food & Drug Softbank SoftMed Sony Southern California Gas Southern Union Gas Spiegel Sprint St. Vincent Hospital State Farm Stream International Strong Funds Sunbeam Sybase Sylvan Prometric Symantec Target Teledyne Water Pik Tele-Tech Texans Credit Union Texas Instruments The Hartford The Money Group Timberland Time Warner Cable Toshiba Transamerica Travelers Express Travelers Property Casualty Tucson Electric Power Unilever Union Bank of California United Airlines United Way Unity Health Plans University of Miami Medical Group University of Phoenix UPS US Airways Valley Childrens Hospital Value Vision VANS Worldcom Verizon Vision Service Plan VISA Volkswagen Wachovia Bank Watkins Motor Lines Western Auto Whirlpool Xerox Yellow Freight