Aux time: what should it be used for?
Aux time: what should it be used for?
Date: July 21, 2010
Host: Bruce Belfiore, CEO of BenchmarkPortal
Guest: Tom Falkowski, Director, Patient Access Strategies — Allina Hospitals & Clinics
Below is the Recording of the show:
Speaker’s Notes:
Use of Auxillary states for call centers:
Purpose: Manage the workload, create effective schedules, maximize service level, budget accurately for staffing. When you [...]





