Jan
27
2005

Allianz Life Receives Center of Excellence Award

Allianz Life Insurance Company of North America (Allianz Life) announced today that the customer service center for its individual insurance group has been recognized as a Center of Excellence by BenchmarkPortal in conjunction with Purdue University’s Center for Customer-Driven Quality.

Jan
21
2005

McKesson Specialty’s Call Center Certified as Center of Excellence by Purdue University and BenchmarkPortal

McKesson Specialty’s Marketing Services Call Center in Scottsdale, Ariz., has been certified as a Center of Excellence by BenchmarkPortal and Purdue University’s Center for Customer-Driven Quality, a premier benchmarking organization within the call center industry.

Jan
20
2005

National City Consumer Loan Services Earns Certification from BenchmarkPortal

Loss Mitigation Call Center Area Named “Center of Excellence”

Jan
07
2005

Alliance Contact Services Awarded Certified Center of Excellence

BenchmarkPortal and the Center for Customer-driven Quality at Purdue University have awarded Alliance Contact Services the “Certified Center of Excellence” designation.

Jan
03
2005

Caesars Entertainment Contact Center Named “Best in Class”

BenchmarkPortal and the Center for Customer-Driven Quality at Purdue University have recognized Caesars Entertainment (CEI) Contact Center as a “Certified Center of Excellence”