May
13
2005

Purdue University Certifies The Toll Roads’ Call Center

DIAL 1-800-378-TRAK FOR HIGH-QUALITY CUSTOMER SERVICE

May
11
2005

The Center for Customer-Driven Quality at Purdue University has Conducted a Speech Recognition Best Practice Study Sponsored by Edify

Preliminary Results Indicate that Fifty Percent of Call Centers Not Currently Speech-Enabled Plan on Implementing Speech within the Next Year

May
06
2005

NTTA Customer Service Call Center Earns National Certification

NTTA Customer Service Call Center named “Certified Center of Excellence”