Local Technology Company Delivers World Class Customer Service
RICHFIELD, OH - (November 27, 2007)  OEConnection announced today that its Customer Care center has been awarded the prestigious BenchmarkPortal certification, given in conjunction with the Center for CustomerDriven Quality at Purdue University. BenchmarkPortal is a source for Customer Relation Management (CRM) best practices information for [...]

OTISLINE® was recently recognized by Purdue University’s Center for Customer-Driven Quality as a “Center of Excellence.” In 2007, some 200 call centers applied for certification. OTISLINE is one of only seven to earn the designation.
Purdue’s affiliate, Benchmark Portal, performed a rigorous and thorough review of 12 months of OTISLINE statistics. Benchmark Portal also surveyed about [...]