Knowledgeable, Experienced Customer Care Team Provides Best in Class Service

DES MOINES, Iowa – October 29, 2008 – In recognition of the company’s outstanding customer service, ARAG®, a global leader of legal insurance, has for the second consecutive year earned certification as a Center of Excellence from BenchmarkPortal.

ARAG’s Customer Care team performed well when [...]

New York, October 10, 2008 – MetLife, Inc. announced today that its Customer Sales & Service Group has, for the fourth consecutive year, earned the prestigious designation of “Certified Center of Excellence” by Purdue University’s Center for Customer-Driven Quality in conjunction with BenchmarkPortal, a national benchmarking firm. Only the top ten percent of contact centers [...]