Rob Cheripko, managing director - Customer Services, displays the Center of Excellence certification plaque awarded to AEP’s Customer Solutions Centers.

Delivering high-quality customer service makes AEP’s Customer Solutions Centers (CSCs) a leader in the utility industry, but their commitment to excellence also makes the organization a leader in the customer [...]

Lincoln, nebraska – Ameritas announced it has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University. Ameritas traces its heritage back to 1887 and its founding in Lincoln, Nebraska, as Old Line Bankers Life Insurance Company of Nebraska (Bankers Life). In 1988, Bankers Life [...]

Richmond, Ohio – OEConnection announced it has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University. Making the connection… creating the link… OEConnection provides online technology solutions that put people, parts, service and profits within reach. Providing information and systems to assist parts and service [...]

Fort Worth, TX – Announced it has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University. For more than 150 years, BNSF Railway has been quietly delivering cars, coal, clothing, games, and nearly anything else found in homes and businesses. When the predecessors to BNSF [...]

Fort Worth, TX – Announced it has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University. For more than 150 years, BNSF Railway has been quietly delivering cars, coal, clothing, games, and nearly anything else found in homes and businesses. When the predecessors to [...]