Calltalk show: Service Level: Does the old 80/20 (80% of calls handled in 20 seconds) still apply to everyone?
Service Level: Does the old 80/20 (80% of calls handled in 20 seconds) still apply to everyone?
CallTalk show on October 28, 2009
Below is the Recording of the show
for more show recordings please visit www.calltalk.tv
