Benchmarking made easy: How your metrics can be leveraged for optimum results
Date: February 17, 2010
Host: Bruce Belfiore, CEO of BenchmarkPortal
Guest: John Chatterley, Industry Expert
Below is the Recording of the show:

for more show recordings please visit www.calltalk.tv/Audioarchives or Calltalk archives in Benchmarkportal’s website

MERRILL, Wis.– December 2009 BenchmarkPortal today announced that Church Mutual Insurance Group has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University. The Center of Excellence recognition is one of the most prestigious awards in the Service and Support industry.
“To attain this goal in [...]

Compensation strategies for agents and supervisors
Date: February 3, 2010
Host: Bruce Belfiore, CEO of BenchmarkPortal
Guest: Chad McDaniel, President of McDaniel Executive Recruiters (MER)
Below is the Recording of the show:

for more show recordings please visit www.calltalk.tv/Audioarchives or Calltalk archives in Benchmarkportal’s website