MERRILL, Wis.– December 2009 BenchmarkPortal today announced that Church Mutual Insurance Group has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University. The Center of Excellence recognition is one of the most prestigious awards in the Service and Support industry.
“To attain this goal in [...]

- New York Medicaid CHOICE Among the Company’s Five Call Centers Certified as Centers of Excellence –

(RESTON, Va. – January 27, 2010) – MAXIMUS (NYSE: MMS), a leading provider of government services, announced today that its New York Medicaid CHOICE project call center has once again been recognized as a “Certified Center of Excellence” [...]

January 4, 2010//Lincoln, Neb.//Ameritas Group, a division of Ameritas Life Insurance Corp., a UNIFI Company, earned its third consecutive Center of Excellence call center certification from BenchmarkPortal. Developed by Purdue University’s Center for Customer-Driven Quality, BenchmarkPortal is the largest call center benchmarking database program in the world.

“Exceeding customer expectations is always our goal. [...]

MetLife’s Customer Service & Sales Group Recognized by National Industry Benchmarking Survey
New York, December, 2009 – MetLife, Inc. announced today that its Customer Sales & Service Group (CSSG) has, for the fifth consecutive year, earned the prestigious designation of Certified Center of Excellence by Purdue University’s Center for Customer-Driven Quality in conjunction with [...]

Archbold, OH– December 2009 BenchmarkPortal today announced that Sauder Woodworking has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University. The Center of Excellence recognition is one of the most prestigious awards in the Service and Support industry.
Call Centers achieve the Center of Excellence [...]