Dayton, Ohio – (September 2009) BenchmarkPortal announced that MetLife has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University. The Center of Excellence recognition is one of the most prestigious awards in the Service and Support industry.
Call Centers achieve the Center of Excellence [...]

Des Moines, IA – (September 2009) BenchmarkPortal announced that ARAG has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University. The Center of Excellence recognition is one of the most prestigious awards in the Service and Support industry.
Call Centers achieve the Center [...]

August 11, 2009 Merrill Lynch’s Financial Relationship Services (FRS) Call Centers in Hopewell, NJ and Jacksonville, FL were recently re-certified for the fifth year as Centers of Excellence by BenchmarkPortal, in conjunction with Purdue University’s Center for Customer-Driven Quality. This certification is presented to an elite group of call centers that have clearly demonstrated [...]

Alliance Data Systems Earns prestigious Center of Excellence Recognition from BenchmarkPortal.
Westerville, Ohio, May 11th 2009. Today announced it has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University. Alliance Data creates partnerships with its clients to develop unique insight into consumer behavior. That insight is [...]

East Lansing – MESSA’s East Lansing-based Member Service Center has been recognized for the third consecutive year for superior efficiency and performance in providing outstanding customer service to MESSA members.
MESSA was honored for providing efficient and effective customer service as measured against best practice metrics by The Center for Customer-Driven Quality ™ [...]