Atlanta, GA plus tour of the Governor`s Office of Customer Service and the City of Atlanta Department of Watershed Management
Oct 12, 2010 to Oct 15, 2010 See Details and Register
Denver, CO Plus tour of American Family Insurance
Nov 2, 2010 to Nov 5, 2010 See Details and Register
Houston, TX plus tour at the Reliant Energy Customer Care Call Center
Dec 7, 2010 to Dec 10, 2010 See Details and Register
Austin, TX - plus tour of Austin, 311 Center
Mar 8, 2011 to Mar 11, 2011 See Details and Register
Tampa, FL New York Life AARP Plus tour at the NYL facility
Apr 19, 2011 to Apr 22, 2011 See Details and Register
AAA Mid Atlantic, Hamilton NJ (near Philadelphia)
May 17, 2011 to May 20, 2011 See Details and Register
Upcoming Call Center Operations Management Certification:
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