IN-PERSON COURSES

Upcoming Call Center Management Certification:

• Phoenix, AZ - (American Family Mutual Ins. Facility)
  Apr 20, 2010  to Apr 23, 2010
  See Details and Register
• Chicago, IL Plus tour of AMA Call Center
  May 18, 2010  to May 21, 2010
  See Details and Register
• Minneapolis, MN plus tour of GE Call Center
  Jun 8, 2010  to Jun 11, 2010
  See Details and Register
• Indianapolis Power and Light
  Sep 21, 2010  to Sep 24, 2010
  See Details and Register
• Atlanta, GA
  Oct 12, 2010  to Oct 15, 2010
  See Details and Register

Upcoming Operations Management Certification:

• Phoenix, AZ - (American Family Mutual Ins. Facility)
  Apr 22, 2010
  See Details and Register
• Chicago, IL
  May 20, 2010
  See Details and Register
• Minneapolis, MN
  Jun 10, 2010
  See Details and Register
• Indianapolis Power and Light
  Sep 23, 2010
  See Details and Register
• Atlanta, GA
  Oct 14, 2010
  See Details and Register

Upcoming People Management Certification:

• Phoenix, AZ - (American Family Mutual Ins. Facility)
  Apr 20, 2010
  See Details and Register
• Chicago, IL
  May 18, 2010
  See Details and Register
• Minneapolis, MN
  Jun 8, 2010
  See Details and Register
• Indianapolis Power and Light
  Sep 21, 2010
  See Details and Register
• Atlanta, GA
  Oct 12, 2010
  See Details and Register

Upcoming Performance Management Certification:

• Phoenix, AZ - (American Family Mutual Ins. Facility)
  Apr 23, 2010
  See Details and Register
• Chicago, IL
  May 21, 2010
  See Details and Register
• Minneapolis, MN
  Jun 11, 2010
  See Details and Register
• Indianapolis Power and Light
  Sep 24, 2010
  See Details and Register
• Atlanta, GA
  Oct 15, 2010
  See Details and Register

Upcoming Technology Management Certification:

• Phoenix, AZ - (American Family Mutual Ins. Facility)
  Apr 21, 2010
  See Details and Register
• Chicago, IL
  May 19, 2010
  See Details and Register
• Minneapolis, MN
  Jun 9, 2010
  See Details and Register
• Indianapolis Power and Light
  Sep 22, 2010
  See Details and Register
• Atlanta, GA
  Oct 13, 2010
  See Details and Register