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Call Center Industry Reports - 41 KPI

In today's economy the call center industry is changing at an incredibly fast pace. Leading products today can be tomorrow's outdated products because of a new advancement in technology, new methodologies of production, or a significant shift in industry trends and thinking. As you manage your company's call center, the need to stay up-to-date about industry information and trends, gather research for precise decisions, and be one step ahead with current information, you need BenchmarkPortal. Our call center reports provide current information on over 40+ unique industries that will help you stay informed, up-to-date, and ahead of the competition.

Our 41 KPI Industry Benchmark Report contains information drawn from BenchmarkPortal's flagship benchmarking survey, the In-Depth Reality Check(TM), which is the acknowledged industry standard for contact center benchmarking. View our Sample Industry Reports Here.

Click On a Report Below To Purchase:

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All Industries Industry Benchmark Report

Call center industry reports with rolled-up averages for all industries combined. Our All Industries Industry Benchmark Report contains contact...
$999.00
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Catalog - Retail/Wholesale Industry Benchmark Report

Call center industry reports for retail and wholesale catalog companies. Our Catalog - Retail/Wholesale Industry Benchmark Report contains...
$999.00
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Chemical - Consumer/Industrial/Pharmaceutical Industry Benchmark Report

Call center industry report for companies that manufacture and distribute medicines, chemicals, drugs, and other pharmaceutical products....
$999.00
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Computer - Hardware & Software Industry Benchmark Report

Call center industry reports for centers that provide sales and support of computers, printers, displays, other computer related hardware,...
$999.00
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Computer - Hardware Industry Benchmark Report

Call center industry reports for centers that provide sales and support of computers, printers, displays, and other computer related...
$999.00
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Computer - Hardware Technical Support Industry Benchmark Report

Call center industry reports for centers that offer/provide technical assistance to users of computers, printers, displays, and other computer...
$999.00
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Computer - Software Industry Benchmark Report

Call Center industry reports for centers providing computer software including operating systems, word processors, application software,...
$999.00
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Consumer Products - Consumables Industry Benchmark Report

Call center industry reports for centers that provide for customers that buy products recurrently such as office supplies, food, cosmetics,...
$999.00
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Consumer Products - Durable Goods Industry Benchmark Report

Call center industry reports for centers that provide for customers that buy products recurrently such as household furniture, appliances,...
$999.00
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Consumer Products - Electronics Industry Benchmark Report

Call center industry reports for centers that provide support for customers that buy products recurrently such as facsimile machines,...
$999.00
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Consumer Products - General Industry Benchmark Report

Call Center Industry Reports for centers providing all consumer products including consumables, durable goods, non-durable goods,...
$999.00
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Consumer Products - Non-Durable Goods Industry Benchmark Report

Call center industry reports for centers that provide for customers that buy products recurrently such as goods that are capable of being...
$999.00

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