Outsourcing: Which communications should you consider trusting to a partner? September 15, 2010 – 3:35am Outsourcing: Which communications should you consider trusting to a partner? Date: September 15, 2010 Host: Bruce Belfiore, CEO of BenchmarkPortal Guest:...
Outsourcing Air Date: Wednesday, Septemeber 15, 2010 – 8AM/PT Host: Bruce Belfiore, CEO & Senior Research Analyst, BenchmarkPortal Guest Speaker: John Chatterley Season: 2, Episode Number: 4 Check out our CallTalk Archives by Clicking Here CallTalk is a...
Management: Are You Parenting or Managing Your Staff? Air Date: Wednesday, September 1, 2010 – 8AM/PT Host: Bruce Belfiore, CEO & Senior Research Analyst, BenchmarkPortal Guest Speaker:Dayne Petersen Season: 2, Episode Number: 3 Check out our CallTalk...
Call Center Training September 1, 2010 – 2:18am Call Center Training Date: September 1, 2010 Host: Bruce Belfiore, CEO of BenchmarkPortal Guest: Dayne Petersen, Call Center Expert Below is the Recording of the...
At Home Agent August 18, 2010 – 3:17am At Home Agent Date: August 18, 2010 Host: Bruce Belfiore, CEO of BenchmarkPortal Guest: Steve Silver, Consultant Below is the Recording of the show...
At-Home Agent 2 Air Date: Wednesday, August 16, 2010 – 8AM/PT Host: Bruce Belfiore, CEO & Senior Research Analyst, BenchmarkPortal Guest Speaker: Steve Silver Season: 2, Episode Number: 2 Check out our CallTalk Archives by Clicking Here CallTalk is a...
Workforce Management Air Date: Wednesday, August 4, 2010 – 8AM/PT Host: Bruce Belfiore, CEO & Senior Research Analyst, BenchmarkPortal Guest Speaker: Adam Cincoski, OptumHealth Season: 2, Episode Number: 1 Check out our CallTalk Archives by Clicking Here ...
Auxiliary Time Air Date: Wednesday, July 21, 2010 – 8AM/PT Host: Bruce Belfiore, CEO & Senior Research Analyst, BenchmarkPortal Guest Speaker:Tom Falkowski Season: 1, Episode Number: 25 Check out our CallTalk Archives by Clicking Here CallTalk is a monthly...
Team Meetings- Why Your Call Center Needs Them & How Your Employees Will Benefit July 15, 2010 – 6:57am Team Meetings- Why Your Call Center Needs Them & How Your Employees Will Benefit Date: June 14, 2010 Host: Bruce Belfiore, CEO of BenchmarkPortal...
Team Meetings Air Date: Wednesday, July 14, 2010 – 8AM/PT Host: Bruce Belfiore, CEO & Senior Research Analyst, BenchmarkPortal Guest Speaker: Barbara Burke Season: 1, Episode Number: 24 Check out our CallTalk Archives by Clicking Here CallTalk is a monthly...
