Quality Transformation – CallTalk Radio Show

Quality Transformation – CallTalk Radio Show

Quality Transformation Listen now on demand to our latest CallTalk Show on Quality Transformation. Toni Roberts, Director of Delta Dental of Michigan, will share tips on breathing new life into quality at your center. This includes changing the perception of quality...
Call Center Law – CallTalk Radio Show

Call Center Law – CallTalk Radio Show

Call Center Law Listen now on demand to our latest CallTalk Show on Call Center Law. Adam Losey, Esq., an attorney with Foley & Lardner, will share tips on monitoring communications as well as other legal issues important to contact centers. As privacy counsel...
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