Contact Center Supervisor On Demand Training

$395.00

On-Demand – Rapid Learning
Time will fly by as you learn from our top-ranked instructors on how to improve your skills and techniques.

Description

Contact Center Supervisor On Demand Training

COURSE

Course Objectives

Z

Leadership as a Supervisor

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Time Management

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Listening

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Communication

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Employee Engagement

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Coaching Basics

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Coaching and Development

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Teamwork

TESTIMONIALS

What Our Customers Say

“As a new coach (7 months) I feel this course has given me the tools to bring my agents to a place of success, have more time & use it efficiently, connect the team, build morale & have a great positive impact on my organization. In short, I don’t feel like I’m grabbing at straws anymore. I feel focused and empowered to be amazing.” 

On-Site Attendee

 September 2017

“I learned so many great concepts that I can immediately implement upon my return.” 

Kathy Marrero

Coach

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