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Call Center Campus

Call Center Campus Las Vegas

BenchmarkPortal and The College of Call Center Excellence would like to thank everyone who was able to join us at the 2011 Call Center Campus. We were energized by the enthusiasm and thirst for new information that we saw among the attendees. Please stay tuned for the announcement of the 2012 Call Center Campus schedule.

The BenchmarkPortal Las Vegas Call Center Training & Networking event gathers the top Certified Centers of Excellence, Industry Experts, CCCE Alumni, CCCE Course Attendees during the week and the team from BenchmarkPortal to explore benchmarking and beyond.

This unique opportunity is unlike any other event for the call center industry as there are no vendors and provides a chance for industry members to attend call center training courses, meet best in class centers, discuss future trends that are emerging such as social media in call centers, and the impact of benchmarking for the future. This event is brought to you vendor free by BenchmarkPortal

BenchmarkPortal can improve the performance of your customer service center - - and your career - - with BenchmarkPortal’s certification training!

  • Value and Experience
  • Quality Based on Data and Research
  • Career Enhancement
  • Community and Sharing
  • Competitive Advantage

Discover why BenchmarkPortal is the Best Call Center Training in the Industry »


Call Center Campus Training Workshops:

Call Center Management Certification Course, Week of November 5 - 9, 2012
Call Center Quality Assurance Certification Course, Week of November 5 - 9, 2012
Call Center Workforce Management Certification Course, Week of November 5 - 9, 2012

Call Center Campus Events:

Special Networking Night, Week of November 5 - 9, 2012
Contact Center Sessions, Week of November 5 - 9, 2012
Executive Round Table Discussion, Week of November 5 - 9, 2012


Discounts:

Preferred Partner Discount: Center of Excellence Members 15% off.

Group Discounts: If you have 2 or more individuals that would like to take the call center training course please contact us for a group discount!
Online Contact Form | 800.214.8929 Ext. 1 

Cannot be combined with other offers or discounts.


Previous Attendees:

View a sample of companies who have attended our courses »

"Thank you for inviting us and allowing us to share a little of our story. The whole week was a great, each of us took away something from the training and networking event. We look forward to attending Call Center Campus again."
Matt Conant, Director Customer Experience, PLATO Learning


Cancellation Policy

Please take a moment to read the cancellation policy »

Click here to View Course Cancellation Policy

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"The certification process is well worth the time and effort. Our management staff learned a great deal through the process and are putting those lessons learned into everyday practice. Our call center staff was energized by earning the Center of Excellence Certification. We all take a great deal of pride in this accomplishment and are eager to keep improving our customer service experiences."
John Harcourt, 2nd VP Client Servicing and Operations, Allied Solutions

Customer Assistance

Contact us to know how BenchmarkPortal can make a difference in your business.

Online Contact Form
1-800-214-8929 Ext. 1
Sales@BenchmarkPortal.com

 

iBenchmark Automated Benchmarking Solution That Promises Positive ROI

CallTallk Online Radio Show

Topic: Agent Adherence: Managing FMLA in the Contact Center
Is your employee taking advantage of your medical leave policy or the Family Medical Leave Act?
Speakers: Bruce Belfiore, CEO of BenchmarkPortal & Guest Speaker: Tina Honkus, VP of MetLife
Date: Wed. Feb. 15, 2012
10am PT / 1pm ET
30-45 Minute Broadcast

CallTalk Radio