Social Media and the Call Center: Where Are We Headed?
May 26, 2010 – 6:02am
Social media and the call center: Where are we headed? Date: May 26, 2010 Host: Bruce Belfiore, CEO of BenchmarkPortal Guest: Kyle Gosnell, CEO of Interactive Innovations Below is the Recording of the show
<iframe width="100%" height="180px" src="http://percolate.blogtalkradio.com/offsiteplayer?hostId=70031&episodeId=1008666" frameborder="0" allowfullscreen></iframe>