Outbound Calls

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Center Overall">Assessment - Center Overall</option> <option value="Assessment - Customer Experience Journey">Assessment - Customer Experience Journey</option> <option value="Assessment - IVR">Assessment - IVR</option> <option value="Assessment - QA">Assessment - QA</option> <option value="Assessment - Sales/Agent Optimization">Assessment - Sales/Agent Optimization</option> <option value="Assessment - Technology">Assessment - Technology</option> <option value="Assessment - Training">Assessment - Training</option> <option value="Assessment - WFM">Assessment - WFM</option> <option value="Benchmarking">Benchmarking</option> <option value="Certification (COE)">Certification (COE)</option> <option value="Industry Reports">Industry Reports</option> <option value="General">General</option> <option value="Survey - Agent Satisfaction">Survey - Agent Satisfaction</option> <option value="Survey - Customer Satisfaction">Survey - Customer Satisfaction</option> <option value="Training - Agent">Training - 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