BenchmarkPortal Partners
BenchmarkPortal has partnered with the world’s leading technology companies and solution providers to offer the highest level of services to our clients in the industry.
PACE
The Professional Association for Customer Engagement (PACE) is the only non-profit trade association dedicated exclusively to the advancement of companies that engage with customers via the contact center. We promote our members’ ability to provide outstanding customer service and sales solutions delivered via omni-channel communication including voice, email, chat, text and social media. We are passionate about growing businesses by improving the customer experience at the point of engagement.
Talkdesk
Customers expect more from contact centers today, and legacy systems can’t keep up. Talkdesk CX Cloud™ is a new kind of cloud contact center – an end-to-end solution on a single platform, delivering everything you need to make customer experience your competitive advantage while optimizing operational efficiency and reducing cost.
Contacts Plus
Contacts Plus is BenchmarkPortal’s partner for the Arabic-speaking world. Based in Egypt and the UAE, Contacts Plus provides training, assessments and custom consulting to contact centers in a wide range of industries, including banking, insurance, travel & leisure, cable/broadbank/satellite, computer hardware and software, healthcare, consumer, catalog, pharmaceuticals and government entities.
Contact Center World
ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate ‘individual’ members have joined the association’s website ‘ContactCenterWorld.com’. We were established in 1999.