Cisco is a worldwide leader in networking that transforms how people connect, communicate and collaborate. Cisco pioneered the development of Internet Protocol (IP)-based networking technologies. This tradition continues with the development of routing, switching, and other technologies such as application networking services, home networking, security, storage area networking, TelePresence systems, unified communications, video systems, and wireless.
The Professional Association for Customer Engagement (PACE) is the only non-profit trade association dedicated exclusively to the advancement of companies that engage with customers via the contact center. We promote our members’ ability to provide outstanding customer service and sales solutions delivered via
NICE-inContact is an integrated provider of hosted contact center solutions. It’s ACD, WFM and Customer Satisfaction measurement modules are used by clients worldwide to automate and elevate their contact center performance.
Our mission is to help customers achieve their business goals,
with market-leading cloud technology, outstanding expertise and service delivery, and an extensive,
diverse partner ecosystem.