CallTalk Online Radio Show
Talk Radio Show For The Contact Center Community
How to Lead Customer Contact Center Professionals Through Change
Change is the only constant. Every contact center leader must navigate potentially disruptive changes. Expert Steve Ellis will share unique insights on preparing your team for major changes – – and ultimate success!
Air Date: December 7, 2017 at 9:30AM PT / 12:30PM ET
Host: Bruce Belfiore, CEO & Senior Research Analyst, BenchmarkPortal
Guest Speaker: Steve Ellis, Nationally Recognized Customer Service Leader