LINKTIVITY INTRODUCES VERSIONS 2.0 OF WEBDEMO, WEBINTERACTIVE New software features add convenience and control to make Web conferences more productive [caption id="" align="aligncenter" width="484" caption="Linktivity Logo"]
[/caption] CONTACT: Tom Patterson Director of Marketing SpartaCom Technologies, Inc. tpatterson@spartacoma.com LINKTIVITY INTRODUCES VERSIONS 2.0 OF WEBDEMO, WEBINTERACTIVE New software features add convenience and control to make Web conferences more productive TUCSON, Ariz., Mar. 13, 2002 - Linktivity, a division of SpartaCom Technologies Inc., introduced version 2.0 of its WebDemo software, expanding the functionality of the leading online conferencing-and-collaboration software for small- and medium-sized businesses. It also issued version 2.0 of its WebInteractive remote access, monitoring and support tool, formerly offered as a turnkey solution, now offered in a compact-disk format. WebDemo 2.0 further enhances real-time, person-to-person interactions during online collaborative sessions by providing users with more control and added conveniences. And WebInteractive 2.0, in the CD format, increases the versatility of the real-time software that manages and resolves online personal-computer support requests. It can be easily installed by a new customer on an existing server. "In today's economic climate, companies need to both maximize their IT investments and use them to drive value to the bottom line," said Scott S. Moule, Linktivity's chief executive officer. "The upgrades we've made to WebDemo and WebInteractive ensure that businesses get the most from their Web-conferencing tools and online collaboration sessions." New features of WebDemo 2.0 include:
- File Broadcast - Allows the presenter of a WebDemo session to broadcast files to any or all attendees. As a result, files of any type can be distributed quickly to all meeting participants.
- Record and Playback - Web sessions can be saved and archived, enabling participants to re-play a session or make it available to absentees. The new feature will allow the host to record any component of the session, including, Viewport, voice, or keyboard chat.
- Microsoft Outlook Integration - Allows a meeting to be scheduled in Outlook from an email produced by WebDemo. Sent by the meeting presenter, sessions are automatically scheduled and updated on the attendees Outlook calendar. The new integration feature also enables names and email addresses to be imported from Outlook or Outlook Express address books to the WebDemo address book.
- True Color Representation - Now true color representation is selectable between 256 colors, High Color (16-bit), and True Color (24-bit) for added enhancement to the Viewport. This is an excellent feature for advertising and marketing professionals who place a premium on the creative component of their presentations. Presentations immediately gain more clarity and accuracy with the color added feature.
WebDemo enables businesses seeking online conferencing and e-support services to collaborate with their customers using only an Internet browser and Web connection. The system includes electronic white boarding, voice- and keyboard-chat, cobrowsing- and other features designed to improve communication between remote users in real-time. WebDemo is used for sales and marketing demonstrations, e-training and e-support, online help-desk services, Web conferencing and online project management. WebInteractive is a real-time software tool that provides a simple way for call center professionals to remotely and quickly manage and resolve online PC support requests. WebInteractive provides all the tools needed to manage a queue of online requests, communicate with customers online, monitor a remote PC and control a remote customer's PC to resolve issues. A new feature of WebInteractive 2.0 allows users to not only query technical personnel, but also sales professionals. The selectable user interface enables users to go from a sales presentation directly to technical personal. Now, shoppers in the process of making a purchase online can have their questions answered in real-time by a trained sales person. Both WebDemo 2.0 and WebInteractive 2.0 are available immediately. For more information, call 800-809-1245 or visit www.linktivity.com to take a guided tour of WebDemo. About Linktivity Linktivity, a division of SpartaCom Technologies Inc., provides server-based communications and control products that enable person-to-person interactions through a browser window. Linktivity products include WebDemo, a Web-based, real-time conferencing-and-collaboration software tool, and WebInteractive, a real-time software tool that gives support professionals an efficient way to manage and resolve online support requirements for personal computers. For more information, visit www.linktivity.com.
