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Astute Solutions Partners with BenchmarkPortal

Submitted by BMPeditor on Tue, 04/06/2004 - 05:03

Benchmarking and Certification Audits Provide Proven Path for Enhancing Contact Center Effectiveness and EfficiencyCOLUMBUS, Ohio (April 6, 2004) - Astute, Solutions®, a leading provider of customer interaction solutions, announced today that it has partnered with BenchmarkPortal. The partnership enables Astute S

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"The certification process is well worth the time and effort. Our management staff learned a great deal through the process and are putting those lessons learned into everyday practice. Our call center staff was energized by earning the Center of Excellence Certification. We all take a great deal of pride in this accomplishment and are eager to keep improving our customer service experiences."
John Harcourt, 2nd VP Client Servicing and Operations, Allied Solutions

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