- Date: Jul 23 - 25, 2014
Live Online - Via Web Meeting
3-Days, 2-Hours each day
During your time zone listed below
11am - 1pm PT
12pm - 2pm MT
1pm - 3pm CT
2pm - 4pm ET
Call Center Online Training Courses
Our live online call center training provides a cost-effective way to learn from the convenience and comfort of your call center or home. Our online courses provide you with practical ways to successfully elevate your contact center to new levels of excellence. The benefits of live, online call center training are:
- Class size allows personal interaction with the instructors and other attendees
- Save on employee travel cost
- Minimize time away from work
BenchmarkPortal offers one of the most highly regarded Certification programs in the country, led by the industry's top-rated instructors, with over 150 years combined experience. These courses will equip you with the skill set you need to improve your center's performance. You will be able to return to your business and drive effective change for your contact center and use best practice methods validated by BenchmarkPortal.
Our experienced certified instructors make the difference. For call center professionals looking to enhance their skills and insights on a wide range of subjects, there is no better program. The call center training courses are designed to let you customize the learning experience by focusing on specific areas of interest. All courses cover the key challenges you need to successfully elevate your contact center to new levels of excellence.
Call Center Quality Assurance Certification Training - Aug 27 - 29, 2014