Don’t miss out on this amazing chance to be in front of key decision-makers from leading Contact Centers in the industry!

Call Center Campus (CCC) is coming back following a pandemic hiatus, offering vendors a special opportunity to reach a highly qualified group of contact center managers.

This 3-day industry event will be held Oct. 22-24, 2025 at the University of Texas JJ Pickle Research Campus Conference Center.

As in the past, this edition of CCC will put together two important components:

–       Four certificated courses, taught by our industry-leading faculty of experts (May 1st)

–       A Symposium, which will focus on hot-topics, best practices sharing and networking for contact center managers.  Keynotes, breakout sessions, workshops and a guided site visit to a premier local call center are all included. (May 2nd and 3rd)

BenchmarkPortal is hosting this in cooperation with the Austin Contact Center Alliance, which has held successful events at the UT conference center for over a decade.  Vendors who have acted as sponsors of those events can attest to the value of the site and the audience.  15 exhibitors were at the most recent event in September, 2024, which drew 150 attendees.

CCC expands on this solid base of ACCA participants, by adding BenchmarkPortal’s community of contact center professionals from around North America.  BMP is actively marketing this event to its list of 8,500 community members.

Unlike some other industry events, vendor booths are not in a separate exhibition hall.  Rather, the exhibit tables are set up in the Conference Center Atrium, which is the center of event activity.  Breakfasts, breaks, lunches and evening mixer events are all held in the Atrium, providing you with a guaranteed flow of qualified prospects.

In addition, we will have a booth passport for those who visit your booth and talk with you, as well as opportunities for gathering information through raffle prizes you can offer.  Sponsors will be given visibility in our marketing materials, from the main stage, and in announcements.

CCC is known for a personalized, community-oriented atmosphere which fits BMP’s position as a multi-decade, trusted advisor and education resource for our industry.  The quality of training, information and interaction has always been given primacy over quantity, which is why the University of Texas conference center, and the ACCA cooperation, attracted us to this venue. We believe it offers vendors excellent value for their marketing budget – – providing quality of contacts beyond what many mega-events offer.  

The details are as follows:

A link to the floor plan for the UT Conference Center can be found here.

Vendors will get a 5 or 10 foot table and two chairs *Depending on Sponorship level

Thursday, Oct. 23:

–        9:00 am – 11:30 am am Vendor Set-up in Atrium 

Ample Attendee “booth times” for participants to spend visiting vendor exhibits:

–           12:00 pm to 1:00 pm : Lunch break in the Atrium

–           Breaks in the Atrium during the Symposium

–           5:00 pm to 6:45 pm – Mixer in the Atrium

–           Evening Fun Event: Austin Domain Punch Bowl Social

Sponsor representatives are also included for all meals and mixers at the Conference Center

Friday, Oct. 24:

–       7:30 am – 8:30 am Breakfast in the Atrium

–       Morning Breaks during Symposium

–       12:30 pm to 1:30 pm – Lunch in the Atrium

–       2:00 pm – Breakdown