Benchmarking Made Easy Air Date: Wednesday, February 17, 2010 – 8AM/PT Host: Bruce Belfiore, CEO & Senior Research Analyst, BenchmarkPortal Guest Speaker: John Chatterley Season: 1, Episode Number: 14 Check out our CallTalk Archives by Clicking Here ...
CallTalk show: Benchmarking made easy: How your metrics can be leveraged for optimum results February 17, 2010 – 4:13am Benchmarking made easy: How your metrics can be leveraged for optimum results Date: February 17, 2010 Host: Bruce Belfiore, CEO of...
Compensation Strategies Air Date: Wednesday, February 3, 2010 – 10AM/PT Host: Bruce Belfiore, CEO & Senior Research Analyst, BenchmarkPortal Guest Speaker: Chad McDaniel Season: 1, Episode Number: 13 Check out our CallTalk Archives by Clicking Here ...
CallTalk show: Compensation strategies for agents and supervisors February 3, 2010 – 4:09am Compensation strategies for agents and supervisors Date: February 3, 2010 Host: Bruce Belfiore, CEO of BenchmarkPortal Guest: Chad McDaniel, President of McDaniel...
After Call Work Time Air Date: Wednesday, January 20, 2010 – 8AM/PT Host: Bruce Belfiore, CEO & Senior Research Analyst, BenchmarkPortal Season: 1, Episode Number: 12 Check out our CallTalk Archives by Clicking Here CallTalk is a monthly internet radio...
Reduce Abandon Rate Air Date: Tuesday, January 5, 2010 – 8AM/PT Host: Bruce Belfiore, CEO & Senior Research Analyst, BenchmarkPortal Guest Speaker: Mike Mastro Season: 1, Episode Number: 11 Check out our CallTalk Archives by Clicking Here CallTalk is a...
