BenchmarkPortal Honored with “Company to Watch” Award

BenchmarkPortal joined just four other outstanding “Companies of the Year”, including Amgen and Dole Foods as the most influential corporations based in California’s South and Central Coast regions. Santa Maria, CA - June 2005 - BenchmarkPortal was honored as the "Company to Watch" by the Pacific Coast Business Times. The award was made at the annual "101 One Hundred" ceremony held at the Santa Barbara Four Seasons Biltmore Resort on May 12th. BenchmarkPortal joined just four other outstanding "Companies of the Year", including Amgen and Dole Foods as the most influential corporations based in California's South and Central Coast regions. In winning the award, BenchmarkPortal topped a list of 10 finalists in the "Companies to Watch" category, all of which were considered to be fast track "rising" regional companies. The "Company to Watch" category was described by Editor Henry Dubroff as his "favorite" because it showcased entrepreneurial activity that is both very creative and at the heart of economic growth and job creation. Accepting the award on behalf of BenchmarkPortal was Bruce Belfiore, chairman, who thanked the organizers and shared credit for the award with his partners, Dr. Jon Anton, Dave Machin and Anita Rockwell, as well as the rest of his colleagues at BenchmarkPortal. He said he was thrilled that the passion and hard work his company devoted to improving customer service had been recognized in such a high-profile way. In a television interview aired later on KEYT News, Belfiore noted that BenchmarkPortal, with the largest database in the world of contact center metrics, was partnered with its contact center customers to raise the level of service through measuring performance and customer satisfaction. About BenchmarkPortal BenchmarkPortal is the custodian of the Purdue University Center for Customer-Driven Quality database of contact center metrics, the largest in the world. It provides reports, products and services for contact centers in the areas of operational metrics, customer satisfaction measurement and agent satisfaction measurement. In 2005, BenchmarkPortal, Inc. received U.S. Patent #6,877,034 for its unique methodology of call center performance evaluation through metric gap analysis. BenchmarkPortal's Web site can be found at www.BenchmarkPortal.com. For More Information: Susan Hampton Communications Manager BenchmarkPortal, Inc. Tel: 805-614-0123 Ext. 36 Email: SusanHampton@BenchmarkPortal.com