Church Mutual Service Center Again Named Center of Excellence December 20, 2016 – Church Mutual Insurance Company’s National Customer Service Center recently announced that it has been re-certified as a Center of Excellence. Contact centers achieved the...
Happy Holidays! Please accept our best wishes for this holiday season and for 2017! December 15, 2016 Dear BenchmarkPortal Community Member, Happy Holidays! They say that grateful people live longer, and if that is the case, I will be going strong at 100! I feel...
Sauder Woodworking Customer Support Contact Center Receives ‘Center of Excellence’ Certification for 12th Consecutive Year December 6, 2016 – Sauder Woodworking Co. recently announced that it has received a Center of Excellence certification for its customer...
McKesson Specialty Health’s solution center Earns Center of Excellence by BenchmarkPortal November 9, 2016 – McKesson Specialty Health’s Reimbursement, Access & Safety Services Solution Center has been certified as a Center of Excellence for the eighth...
Psychemedics Corporation Earns Prestigious Recognition for Superior Customer Service September 14, 2016 – Psychemedics Corporation (NASDAQ: PMD), the world’s leading and largest hair analysis drug testing company, announced that it has been certified as a...
Health Net Federal Services Earns Center of Excellence from BenchmarkPortal July 25, 2016 – Health Net Federal Services, LLC (HNFS) call center operations has achieved certification as a Center of Excellence by BenchmarkPortal for the fourth consecutive year....
BenchmarkPortal Announces The Top Ranking 2016 Top 100 Call Centers Contest Winners BenchmarkPortal, a leading call center consulting services group, announces the winners of its 2016 Top 100 Call Center Contest. Participants submitted performance data on key...
FPL Earns Third Certification as a BenchmarkPortal Center of Excellence March 10, 2016 – 2:12pm March 10, 2016 – FPL Earns Third Certification as a BenchmarkPortal Center of Excellence by BenchmarkPortal, a leading contact center research and consulting...
Alliance Data’s Card Services Business Sets Industry Standard With Eleventh Consecutive BenchmarkPortal ‘Center of Excellence’ Certification for its Customer Care Centers March 9, 2016 – 1:57pm COLUMBUS, Ohio, March 9, 2016 /– Alliance...
PharMEDium Earns Prestigious Center of Excellence Recognition from BenchmarkPortal December 29, 2015 – 1:27pm PharMEDium Services, LLC, a part of AmerisourceBergen, announced the recent certification of its Customer Service Center as a Center of Excellence by...
