Upcoming Certification Courses
The College of Call Center Excellence
Contact Center LIVE ONLINE Certification Courses
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Contact Center Artificial Intelligence Certification LIVE ONLINE – January 27-28, 2026
$2,495.00 -

Contact Center Artificial Intelligence Certification LIVE ONLINE – October 13-14, 2026
$2,495.00 -

Contact Center Quality Assurance Certification LIVE ONLINE – March 24-25, 2026
$995.00 -

Contact Center Workforce Management Certification LIVE ONLINE – August 18-19, 2026
$995.00 -

Contact Center Management Certification LIVE ONLINE – February 24-25, 2026
$2,495.00 -

Contact Center Management Certification LIVE ONLINE – July 14-15, 2026
$2,495.00 -

Contact Center Management Certification LIVE ONLINE – September 15-16, 2026
$2,495.00 -

Contact Center Management Certification LIVE ONLINE – November 17-18, 2026
$2,495.00
On-Demand Certification Courses
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Sale!

Contact Center Agent On Demand Certification (20 Pack)
Original price was: $6,980.00.$6,000.00Current price is: $6,000.00. -
Sale!

Agent Soft Skills Training Course On Demand (20 pack)
Original price was: $5,500.00.$4,500.00Current price is: $4,500.00. -
Sale!

Contact Center Agent On Demand Certification (10 Pack)
Original price was: $3,490.00.$3,250.00Current price is: $3,250.00. -
Sale!

Agent Soft Skills Training Course On Demand (10 pack)
Original price was: $2,750.00.$2,500.00Current price is: $2,500.00. -

Contact Center Manager On Demand Training
$2,495.00 -

Contact Center Workforce Management Certification On Demand Training
$995.00 -

Contact Center Supervisor Certification On Demand Training
$995.00 -

Contact Center Coaching for Performance On Demand Training
$995.00 -

Contact Center Quality Assurance On Demand Training
$995.00 -

Contact Center Agent On Demand Certification
$349.00 -

Agent Soft Skills Training Course On Demand
$275.00 -

Agent Soft Skills Course On Demand
$249.00
Interested in Private Training Course for your Center?
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