Gateway Mortgage Group Earns Top Award for Customer Service Levels June 30, 2017 – Gateway Mortgage Group, a privately held mortgage company offering origination’s, servicing, and correspondent lending, was recently recognized as a Call Center of...
National General Lender Services Earns 11th Consecutive Center of Excellence Certification March 28, 2017 – National General Lender Services (National General) has secured the Center of Excellence re-certification for its call centers from BenchmarkPortal for...
PGBA Earns BenchmarkPortal’s Center of Excellence Certification FLORENCE, S.C. – March 15, 2017 – PGBA, LLC, a business process outsourcing company for government and private healthcare payers, was recognized as a Certified Center of Excellence by...
MAXIMUS Contact Center Operations in Texas Recertified as Centers of Excellence RESTON, Va.–(BUSINESS WIRE)–MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today that two of its customer contact centers in Texas have...
OEC® Earns Prestigious Center of Excellence Recognition for Ninth Year! OEC has been certified as a Center of Excellence by BenchmarkPortal that recognizes quality and cost efficiency of contact centers throughout North America. CLEVELAND, OH, March 28, 2017 –...
Ameritas Group Division Earns Tenth Consecutive Center of Excellence Certification Lincoln, Neb. (March 10, 2017) –The group division of Ameritas Life Insurance Corp. has earned BenchmarkPortal’s Center of Excellence Call Center Certification for the tenth consecutive...
BenchmarkPortal Announces The Top Ranking 2017 Top Contact Centers Contest Winners BenchmarkPortal, a leading contact center consulting services group, announces the winners of its 2017 Top Contact Centers Contest. Participants submitted performance data on key...
BenchmarkPortal Names EFG Companies a Center of Excellence Three Years in a Row February 17th, 2017: EFG Companies, the innovator behind the award-winning Hyundai Assurance program, announced today that it has been certified as a Center of Excellence by...
ZoomSupport Announces Prestigious Center of Excellence Award from BenchmarkPortal for Its Service Center Operation February 10th, 2017: ZoomSupport has announced that its Service Center operation has been certified as a Center of Excellence by BenchmarkPortal. The...
Canon U.S.A. Certified as a Center of Excellence for Eighth Consecutive Year December 28, 2016 – Canon U.S.A., Inc. Technical Support Center has earned the “Center of Excellence” certification from BenchmarkPortal for the eighth consecutive year. Contact centers...
